DuVoice Technical Support

Tutorial covers how to backup and restore one or more mailboxes.

This tutorial will review Call Route template options and how they affect the way calls are processed.

Version 4.00

This tutorial will overview how to change the greeting schedule for the main greeting mailbox 991.

Version 4.00

This tutorial will review COS Template options and how they control the behavior of the mailbox.

It will cover all tabs:  General, Recording, Playback, Transfers, VeMail, Prompts & Wakeup Calls.

Version 4.00

This tutorial will overview how to create an override schedule for the main greeting mailbox 991 (which may be used for holidays, emergencies, or other reasons) and how to enable/disable it through the telephone.  

Version 4.00

This tutorial will cover the following:

Create a single mailbox
Create copies of a mailbox
Create a range of mailboxes
Import Mailboxes from .csv file

This tutorial will cover the following:

Delete a single mailbox
Delete multiple mailboxes
Delete a range of mailboxes

This tutorial will provide an overview of the options that can be edited within a mailbox: Owner Settings, Memo Pad, Call Routing Plans, Scheduled Events, Testing, Address List, Distribution List, Fax Management, Mailbox Statistic, Message Delivery, Notifications, Single Digit Actions, and Speed & Volume.

This tutorial will cover the following:

Add an Address
Add or Remove a Template
Change Owner Settings
Set the Class of Service
Set the Single Digit Actions

This tutorial will cover the following options listed in Configuration menu:

Maintenance
Change Mailbox Administration Password