DuVoice Technical Support

FAQ's
Prompts are not playing with AntiVirus Loaded
3rd Party Software
Friday, 04 April 2008
Check that you have not enabled .WAV files to be blocked under Mcfree Access Protection Properties.  The system uses .WAV files for all it's prompts and messages.
Last Updated ( Monday, 14 April 2008 )
 
USB Keyboard hangs system
DOS Systems
Wednesday, 12 March 2008
If USB keyboard support is enabled in the bios on a DOS system it will hang when attempting to load Dialogic drivers.  Disable USB keyboard support and use a standard keyboard.
 
I Lost administrator's password.Lost administrator's password.
DuVoice Conference Bridge
Friday, 04 January 2008
Call in to the DVBridge and enter "*#09473710”. After this, you should hear couple beeps and the system will reset everything back to default. Then, you can call again and login with default password “*885”.
(note: this will default all settings back to factory setup)
 
How do you default the DVBridge?
DuVoice Conference Bridge
Friday, 04 January 2008
Call in to the DVBridge and enter "*#09473710”. After this, you should hear couple beeps and the system will reset everything back to default. Then, you can call again and login with default password “*885”.
 
Can you expand the 8 port DVBridge?
DuVoice Conference Bridge
Friday, 04 January 2008
Yes you can expand the DVBridge by a total of two units connected together. The way they connect sacrifices a port on each unit, therefore giving you a total of 14-ports when expanded. Contact DuVoice for configuration information.
 
What is a DVBridge?
DuVoice Conference Bridge
Friday, 04 January 2008
The DV-Bridge is a stand-alone teleconference bridge that connects with any 2-wire analog PBX extensions and/or Central Office lines. DV-Bridge offers a virtual meeting room for two to eight conference participants.
 
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