DuVoice Technical Support
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| Warranty and Support |
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All registered DuVoice systems come with 90 days of installation support and a one year hardware warranty. An annual Software Support Agreement Support agreement is available for those systems beyond the 90 day initial support period.
The Software Support agreement provides DuVoice resellers unlimited support and upgrades for the DuVoice system and a limited number of direct end user support tickets per year. If purchased with a new system, this agreement will add 12 months to the original 90 day support period and add 3 months to the factory hardware warranty so they both expire 15 months after installation.
An Extend Warranty Extended Warranty provides repair or replacement of any DuVoice provided equipment beyond the initial 12 (or 15) month factory hardware warranty. |
