====== DHCP ARP Method ======

===== Requirements =====

Ensure you're following the 'Direct to Phone' Requirements.

===== Preface =====

  * This MWI method maps a single MAC address to the individual mailbox.
    * This method will not work with SIP endpoint Gateways
    * This method will not work with mailboxes that use several physical phones.
  * If any on-site changes are made to the physical phone resulting in a different MAC address for the extension. This will required changes in the DuVoice configuration, accordingly.

===== Phone Configuration =====

  * Uses default DHCP configuration.
    * Requires the phone's MAC address to be exported to a list.
      * We'll refer to this as ''<phone-mac>'' in the DuVoice configuration below.

===== DuVoice Configuration =====

==== Services Configuration ====

  - Log in to the desktop of the DuVoice server.
  - Open the 'DV2000 Manager' application.
  - Click on the 'system' drop down option.
  - Click on the 'service' option.
    - The service window will open.
  - Click on the 'Servers' tab.
  - In the 'Name' column find 'IPPHONECFG' and double click on it.
    - This will open the IPPHONECFG window.
  - For this window configure the following:
    - Auto start: ''enabled''
    - Auto restart: ''enabled''
    - Arguments: ''-arp 10''
      - This will allow the ARP query to perform every 10 minutes (the minimum value).
    - Hit the 'ok' button to save your changes.
  - Back on the 'Service' menu, right click on 'IPPHONECFG'.
    - Click 'Start'.

==== Mailbox Configuration ====

For this to work, we need to enter the MAC address of the phone within the mailbox's configuration.

=== CSV Import ===

  - Add a 'MAC' column to the CSV file.
    - Then map the ''<phone-mac>'' in the column, matching to each mailbox.
  - More information on the CSV import process [[vs8:vsconfig:file:importcsv|here]].

=== Manual Configuration ===

  - Log in to the desktop of the DuVoice server.
  - Open the 'DV2000 Manager' application.
  - Click on the 'Mailbox' drop down option.
  - Click on the 'Management' option.
    - The 'mailboxes' window will open.
  - Navigate to the mailbox to be modified.
  - Double click on it to edit.
    - The individual mailbox will open.
  - Click on the 'Advanced' option on the left.
    - Add the ''<phone-mac>'' to the 'MAC Address' field.
  - Click 'ok' to save changes, and close the window.