====== Static IP Method ======

===== Requirements =====

  * Networking:
    * The DuVoice server's Dialogic HMP Telephony drivers only allow for one NIC to be assigned for SIP.
      * Thus all SIP traffic will need to be routed through this NIC.
        * Only 1 IP address is supported on this NIC.
        * This NIC will need to have network access to both the PBX and the SIP phones.
          * If PBX is a hosted solution, then this NIC will need internet access as well.
    * Must have 2-way SIP traffic between:
      * Each SIP phone itself.
      * And the Dialogic-HMP-bound network interface of the DuVoice server.
        * Meaning these devices must be on the same network.
          * Or have the routing rules in place to support this.
    * The physical SIP phone must remain on the same IP address.
      * This can be done one of two ways:
        * Manual static IP configuration.
        * DHCP reservation.
      * If at some point the physical SIP phone is replaced:
        * Keeping the new one on the same IP address will minimize further troubles.
          * If the IP changes:
            * MWI will cease function until:
              * And the associated mailboxes to that SIP phone will need to be updated.

===== Preface =====

  * This MWI method allows for assigning static IPs to individual mailbox.
    * This is the preferred method for mailboxes that use several physical phones.
  * If any on-site changes are made to the physical phone resulting in a different MAC address for the extension. This will require changes in the DuVoice configuration, accordingly.

===== Endpoint Configuration =====

One of these, or a combination of both of these, can be used for a single DuVoice site.

==== SIP Phone Configuration ====

  * Requires the phones to be assigned a static IP address.
    * This information will require exporting into a list.
      * We'll refer to this as ''<phone-ip>'' in the DuVoice configuration below.

===== DuVoice Configuration =====

==== Mailbox Configuration ====

For this to work, we need to enter the IP address of the SIP phone within the mailbox's configuration.

=== CSV Import ===

For more information on the CSV import process [[vs8:vsconfig:file:importcsv|here]].

  - Configure the MWI address into the 'MWI 0' column to the CSV file:
    - For a SIP phone configure it like this example:
      - 123@192.168.0.123 
        - Replace the ''123'' with the ''<phone-ext>''.
        - Replace the ''192.168.0.123'' with the ''<phone-ip>''.
        - Keep in mind that this information needs to be in the same row as the appropriate mailbox.

=== Manual Configuration ===

  - Log in to the desktop of the DuVoice server.
  - Open the 'DV2000 Manager' application.
  - Click on the 'Mailbox' drop down option.
  - Click on the 'Management' option.
    - The 'mailboxes' window will open.
  - Navigate to the mailbox to be modified.
  - Double click on it to edit.
    - The individual mailbox will open.
  - Click on the 'MWI' option on the left.
  - Configure the MWI address into the 'Address' column for 'Position' 0 like the following:
    - For a SIP phone configure it like this example:
      - 123@192.168.0.123 
        - Replace the ''123'' with the ''<phone-ext>''.
        - Replace the ''192.168.0.123'' with the ''<phone-ip>''.
        - Keep in mind that this information needs to be in the same row as the appropriate mailbox.
  - Click 'ok' to save changes, and close the window.