====== Kickoff Call ====== ===== Summary ===== This is so all parties can get on the same page about the installation and clear up any questions or concerns. **(No system programming will be done during this time)**. ===== Required Parties ===== * DuVoice Technician. * Installation Point-of-contact. * PBX Technician. ===== Prep-Work ===== * DuVoice technician will: * Send a welcome email to point-of-contact containing link to schedule kickoff call. * Point-of-contact will: * Read any documents sent from the DuVoice technician. * Use the YouCanBookMe link to schedule the kickoff call. * Add any other needed members to the meeting. ===== Meeting Objectives ===== * All parties will: * Ask any questions for the DuVoice technician. * Discuss installation approach. * Do we need auto-attendant? * Will DuVoice be voicemail for all users, or guests only? * Any other considerations. * Discuss host system implementation for the new server. * DuVoice provided hardware? * Customer provided hardware? * Customer provided virtual environment? ===== Post Meeting ===== * DuVoice technician will: * Send follow up email. * Include a YouCanBookMe link for scheduling the next meeting. * Include any required documentation for the PBX technician. * Point-of-contact will: * Read the email sent from DuVoice technician. * Use the YouCanBookMe link to schedule the step 2 meeting. * Add any other needed members to the meeting. * PBX technician will: * Send a file to the DuVoice technician. * Must be a spreadsheet. * Must contain all extensions that need voicemail on the DuVoice server. * Guest extensions must have both their room number and extension number listed. * **If** the DuVoice technicians requires it, the IP addresses for the extensions must be listed as well. ==== Customer Provided Host Machine Solutions ==== === Customer Provided Hardware === * Before step 2: * Hardware must be set up and ready to go. * Hardware requirements can be found [[howto:requirements:hardware:|here]]. === Customer Provided Virtual Machine === * Before step 2: * Virtual machine must be set up and ready to go. * Virtual machine requirements can be found [[howto:requirements:vm:|here]].