====== PMS Integration ======

===== Summary =====

This step is for getting the new DuVoice server in the place of the old DuVoice server, and testing functionality.

===== Required Parties =====

  * DuVoice Technician.
  * Installation Point-of-contact.
  * PBX Technician.
  * PMS Technician.
  * On-site test-helper.

===== Prep-Work =====

  * PMS technician will:
    * Get the interface prepared to link with DuVoice.

===== Meeting Objectives =====

==== Configure DuVoice ====

  * DuVoice Technician will:
    * Connect to the DuVoice server.
    * Configure the DuVoice server to integrate with the PMS.
      * PMS network connectivity.
      * Room status codes.

==== Test Hospitality Integration ====

  * DuVoice Technician will:
    * Open monitoring applications.

  * Point-of-contact will:
    * Either:
      * Act as the on-site test-helper.
      * Engage the on-site test-helper.
    * Follow the testing instructions, available [[howto:tests:pms:|here]].

  * PMS technician will:
    * Monitor ongoing hospitality activity.
    * Assist with any troubleshooting.
	
  * PBX technician will:
    * Assist with any troubleshooting.

===== Post Meeting ===== 

After this final step, DuVoice professional services will be concluded for this installation.

Following this, if any assistance is needed, please reach out to DuVoice support (425-250-2393 or support@duvoice.com).