====== Scope of Work ======

===== Rationale =====

The PMS change Proservice is intended for, but not limited to:

  * The site has made changes their PMS, including but not limited to:
    * PMS on premise to cloud migration.
    * PMS vendor change.

Please note: If your current DuVoice installation is lower than v8, you're going to need to do an [[howto:proserv:upgrade:scope|upgrade]] instead.

===== Requirements =====

Please review these requirements as they are essential for any installation.

==== Meetings ====

All parties will: attend meetings as described in more detail below. 

If any participants are missing, the meeting **must** be rescheduled.

==== Remote Access ====

The site is responsible for making sure the DuVoice technician has remote access to the DuVoice server.

More information on remote access details located [[howto:requirements:network:|here]].

==== Networking ====

The site is reponsible for ensuring network parameters are met.

More information on those details located [[howto:requirements:network:|here]].

===== Overview =====

This list is not all-encompassing, for additional details, please navigate using the links under the specific steps below:

  * Connect to DuVoice server
  * Change IP address and port number of PMS interface
  * Update communication protocol.
  * Update hospitality code list.
  * Test PMS-DuVoice integration.

==== Steps ====

There are three main steps to any upgrade:

=== Step 1 - Kickoff call ===

**In depth information regarding the kickoff call meeting, located [[howto:proserv:pmschanges:scope:step1|here]].**

Getting the needed parties together to discuss details and get on the same page about the installation.

=== Step 2 - Cutover ===

**In depth information regarding the cutover meeting, located [[howto:proserv:pmschanges:scope:step2|here]].**

Switch the production DuVoice PMS link from the existing PMS interface to the new PMS interface and test functionality.