====== Kickoff Call ======

===== Summary =====

This is so all parties can get on the same page about the installation and clear up any questions or concerns. 

**(No system programming will be done during this time)**.

===== Required Parties =====

  * DuVoice Technician.
  * Installation Point-of-contact.

===== Prep-Work =====

  * DuVoice technician will:
    * Send a welcome email to point-of-contact containing link to schedule kickoff call.

  * Point-of-contact will:
    * Read any documents sent from the DuVoice technician.
    * Use the YouCanBookMe link to schedule the kickoff call.
    * Add any other needed members to the meeting.

===== Meeting Objectives =====

  * All parties will:
    * Ask any questions for the DuVoice technician.
    * Discuss upgrade approach.
      * Is it simply a direct one-to-one upgrade?
      * Do we need to change existing PBX/PMS integration? 
      * Maybe we need to start from scratch since old data was lost?
    * Discuss host system implementation for the new server.
      * DuVoice provided hardware? 
      * Customer provided hardware?
      * Customer provided virtual environment?

===== Post Meeting ===== 

  * DuVoice technician will:
    * Send follow up email.
      * Include a YouCanBookMe link for scheduling the next meeting.
      * Include any required documentation **if needed**.
        * PBX or PMS integration documentation.

  * Point-of-contact will:
    * Read the email sent from DuVoice technician.
      * Use the YouCanBookMe link to schedule the step 2 meeting.
      * Add any other needed members to the meeting.

==== Customer Provided Host Machine Solutions ====

=== Customer Provided Hardware ===

  * Before step 2:
    * Hardware must be set up and ready to go.
      * Hardware requirements can be found [[howto:requirements:hardware:|here]].

=== Customer Provided Virtual Machine ===

  * Before step 2:
    * Virtual machine must be set up and ready to go.
      * Virtual machine requirements can be found [[howto:requirements:vm:|here]].