====== Server Preparation ====== ==== Summary ==== This step is for setting up and importing the configuration from the old DuVoice server onto the new server. The old server will still be in production after this step. ==== Required Parties ==== * DuVoice Technician. * Installation Point-of-contact. ==== Prep-Work ==== * Point-of-contact will: * Provide remote access to: * Existing DuVoice server. * New DuVoice server. ==== Meeting Objectives ==== === Export from Existing Server === * DuVoice Technician will: * Connect to the existing DuVoice server. * Export this system's configuration. === Install and Verify New Server === * DuVoice Technician will: * Connect to the new DuVoice server. * Install, license, and verify Dialogic HMP can start up. * Install, and license the DuVoice software. === Import Configuration onto New Server === * DuVoice Technician will: * Import the DuVoice software configuration. * Ensure it's ready to go. ==== Post Meeting ==== * DuVoice technician will: * Send follow-up email. * Include a YouCanBookMe link for scheduling the next meeting. * Include any required documentation **if needed**. * PBX or PMS integration documentation. * Point-of-contact will: * Read the email sent from DuVoice technician. * Use the YouCanBookMe link to schedule the step 3 meeting. * Add any other needed members to the meeting.