====== Cutover ======

===== Summary =====

This step is for getting the new DuVoice server in the place of the old DuVoice server, and testing functionality.

===== Required Parties =====

  * DuVoice Technician.
  * Installation Point-of-contact.
  * PBX Technician.
  * PMS Technician.
  * On-site test-helper.

===== Prep-Work =====

  * Point-of-contact will:
    * Shutdown the existing DuVoice server.
    * Copy the IP addressing configuration from the existing DuVoice server.
    * Configure the new DuVoice server to have the same IP as the old server did.

===== Meeting Objectives =====

==== Start DuVoice Services ====

  * DuVoice Technician will:
    * Connect to the existing DuVoice server.
      * Get DuVoice services started.

==== Test Full System Integration ====

  * DuVoice Technician will:
    * Open monitoring applications.

  * Point-of-contact will:
    * Either:
      * Act as the on-site test-helper.
      * Engage the on-site test-helper.
    * Follow the testing instructions, available [[howto:tests:cutover|here]].

  * PBX technician will:
    * Monitor ongoing telephony activity.
    * Provide any networking details associated to the phone system for the DuVoice technician.
    * Assist in any additional troubleshooting.

  * PMS technician will:
    * Monitor ongoing hospitality activity.
    * Provide any networking details associated to the PMS for the DuVoice technician.
    * Assist in any additional troubleshooting.

===== Post Meeting ===== 

After this cutover step, DuVoice professional services will be concluded for this installation.

Following this, if any assistance is needed, please reach out to DuVoice support (425-250-2393 or support@duvoice.com).