====== Update License ======

In normal operation, this is not required.

So, there are a few exceptions as to why you would want to do this, not limited to:

  - It was recommended by a DuVoice support technician.
  - Updating system's configuration.

Note, the DuVoice services must be shutdown in order to update the license.

===== Find and Open Activity Monitor =====

Normally, there should be a shortcut on the desktop. 

However, here are some instructions in case there isn't:

  - Navigate to the start menu.
    - Then if you're on Windows 11, click 'all'.
  - Open the “DV2000” folder.
  - Then click the “Activity Monitor” application.

==== Shutdown Services ====

  - Click on the ‘service’ drop-down menu option.
  - Within that drop-down, click ‘shutdown’.
  - Wait until the orb in the bottom left of the activity monitor application turns red and says ‘shutdown’.

===== Find and Open DV2000 Manager =====

Normally, there should be a shortcut on the desktop. 

However, here are some instructions in case there isn't:

  - Navigate to the start menu.
    - Then if you're on Windows 11, click 'all'.
  - Open the “DV2000” folder.
  - Then click the “DV2000 Manager” application.

==== Update License ====

  - Click **view**.
    - Click **information**.
  - Click the **Download a license update** button.
    - If it fails, it will request to install from file:
      - Click **yes**.
      - Navigate to the .lic file provided by DuVoice support (if applicable).
      - Click **open**.
  - Then you should see //license update success//.
    - Click **ok**.
    - On //site information// window, click **close**.

===== Return to Activity Monitor =====

  - Return to activity montior.

==== Start Services ====

  - Click on the ‘service’ drop-down menu option.
  - Within that drop-down, click ‘start’.
  - Wait until the orb in the bottom left of the activity monitor application turns green and says ‘running’.
  - Note: as the services show up on activity monitor, it could take a few minutes after it says 'running' for DuVoice services to be functioning as intended.