====== Update DuVoice WebUI ====== * Updating WebUI does not require shutting down DuVoice services. * Thus the only impact this process has, is roughly a 5-minute window of no InnDesk access. In normal operation, updating any of DuVoice services is not recommended. So, there are a few exceptions as to why you would want to do this, not limited to: - It was recommended by a DuVoice support technician. - The patch has a bug fix for an issue you're experiencing. - There is a service or connection issue being diagnosed. ===== Checking Compatibility ===== If a DuVoice technician has sent you the link to the WebUI patch. It is most likely they checked this compatibility ahead of time. However, it never hurts to double-check. ==== Open Activity Monitor to See DuVoice Version ==== Normally, there should be a shortcut for Activity Monitor on the desktop. However, here are some instructions in case there isn't: - Navigate to the start menu. - Then if you're on Windows 11, click 'all'. - Open the “DV2000” folder. - Then click the “Activity Monitor” application. - Check the bottom of the window - One of the boxes should display the version (make note of this). ==== Check WebUI Download Page ==== - Go to the download page, located [[:download:home:|here]]. - Check the latest version. - Typical the latest version is shown as a blue download button. - See if your DuVoice version, noted from earlier, exceeds the requirement shown next to the download button. - If it does, please click on the download button. ===== Starting Installation Process ===== ==== Launch Installer ==== - Find your downloaded file's location. - Right click on it. - Run as administrator. ==== Installer Guide ==== - Welcome page. - Click 'next'. - License agreement. - Click 'I agree'. - Installing. - After the process finished it should close automatically. ===== Finish ===== At this point your WebUI should be updated.