====== RDP ====== ===== For Cloud Only ===== This is specifically if DuVoice is interfacing with RDP cloud. Last installation, RDP requires a VPN for DuVoice to connect to RDP's cloud solution. This interface does not support polling, or database swap request from DuVoice. ===== DuVoice Configuration ===== DuVoice services must be shutdown before updating the DuVoice configuration. - Open 'Manager' or 'System Configuration' application. - Click 'features' drop down menu. - Click on 'hospitality'. - Click on the server you wish to edit, or click add if there are no servers. //Please note: Anything listed as 'N/A' isn't relevant to this type of integration. Anything listed as 'PMS-dependent' is information that must be acquired from the PMS vendor on a per-site basis.// === General === ^ PMS or Protocol | Mitel | ^ Connection Type | TCP Client | ^ Idle Timeout | 0 | === Network === ^ Server address | PMS-Dependent | ^ TCP port | PMS-Dependent | === Overrides - Link Control === ^ ACK Delay Timer | 0 | ^ Always ACK an ENQ | Checked | ^ Enable checksum | Unchecked | ^ Poll interval | 0 | ^ Send ENQ | Unchecked |