{{indexmenu_n>45}} ====== Create Schedule Override ====== The 7.00 provides an easy way to manually toggle a between the Day Schedule and another "override" schedule (which may be used for holidays, emergencies, or other reasons). However, to make this work you must first create a new scheduled event template called //Override Schedule// and assign it to the attendant mailbox (such as 991), which must be a //System// mailbox. ===== Create the Schedule ===== To create the override schedule, follow these steps: - Run Mailbox Administration. - Select **Templates | Scheduled Events** from the main menu. - Click **New** to create a new template. - If you are planning to enable and disable this template manually, you will probably want to select //Date override// and then set the start and stop times. - Check or uncheck the days of the week as desired. This defines the days of the week this schedule will be active. - At a minimum, set the greeting number to play for the //RNA Greeting//. - Click **OK** to save the new settings. - In the Save As dialog, enter this exact filename (including one space between the words): ''Override Schedule'' - Verify the filename you entered exactly matches the one shown in step 8, otherwise you will not be able to toggle it on and off by phone. - Click **OK** to save the new file, then click **Close** to return to the main Mailbox Administration window. - Double-click on mailbox //991// in the list (or whichever mailbox is your attendant mailbox). - In the left column, click on the plus sign next to //Advanced//, and then select //Scheduled Events//. - Click **Add**. - In the dialog that appears, select //Override Schedule// and click **OK**. ===== Enable/Disable the Schedule by Phone ===== To enable or disable the template using the telephone: - Call into the auto attendant main greeting. - Press ''*'' followed by the attendant mailbox number (typically, 991). - When prompted, enter your password for that mailbox. - Listen to the prompts. You should hear an option to press 6 to either enable or disable the override schedule, depending on the current status of that template. If you do not hear that option, then review the steps above for creating and assigning the override schedule template. It must have the exact name shown (''Override Schedule'') and must be assigned to the attendant mailbox. - Press ''6'' to toggle the state of the template from disabled to enabled, or vice-versa.