====== Set Greeting Schedule ======

The greeting schedule is determined by the scheduled event template assigned to the main greetings mailbox.  It defines the hours during which it is in effect and can override a number of mailbox settings, such as which greeting to play, which class of service template to use, etc.

For the default tenant created by the [[vs7:manual:install:setup|Setup wizard]], the main greetings auto attendant mailbox is typically mailbox //991// and the assigned scheduled event template is //Day Schedule//.  You can edit the template (and mailbox 991) using the Mailbox Administration application.

By default, the Day Schedule template is configured to be active between the hours of 8:00 a.m. and 5:00 p.m., Monday through Friday.

===== Edit the Existing Schedule =====

To change the hours or days-of-the-week for the business hours schedule, follow these steps:
  - Run Mailbox Administration.
  - Select **Templates | Scheduled Events** from the main menu.
  - Double-click on //Day Schedule// in the list.
  - Edit the start and stop times as desired.  This defines the hours during which the //Day greeting// will play.
  - Check or uncheck the days of the week as desired.  This defines the days of the week this schedule will be in effect.
  - Click **OK** to save the new settings.

Add a Different Schedule for Certain Days of the Week
To have different business hours for certain days of the week (assuming you are still logged into Mailbox Administration):
  - Select **Templates | Scheduled Events** from the main menu.
  - Select //Day Schedule// in the list.
  - Click **Copy**.
  - Type in a name for the new file and click **OK**.
  - Select the days of the week you want this template to be in effect.
  - Set the start and stop times that define when the template will be active for the selected days.
  - Edit the other settings as desired.
  - Click **OK** to save the new file.
  - Click **Close** to close the Template Manager.
  - Open mailbox 991.
  - Select Scheduled Events property page.
  - Click **Add**.
  - Select the file you just created.
  - Click **Open** to add it to the list.

==== Example ====

To have business hours on Saturday from 8:00 a.m. until 12:00 p.m., copy the //Day Schedule// template to a new filename (such as ''Saturday Schedule'') and when it opens for editing, deselect all the weekday buttons and then select the //Saturday// button.  Change the //End Time// to 12:00 p.m.   If the //Start Time// is not already 8:00 a.m., change it also.  Then click **OK** to save the template.  Then edit mailbox 991 as described in the instructions above.

For more on scheduled event templates, refer to the [[vs7:manual:admin:home|Mailbox Administration]] section.