In the DuVoice DV2000, the mailbox is the basic unit for managing subscribers, guest rooms and system (auto attendant) menus.
Every mailbox has a type that is assigned at creation and cannot thereafter be changed except by deleting and recreating the mailbox with the new type. The type determines certain features and behaviors for the mailbox that even the COS cannot override. Each type is designed to serve a particular purpose.
For detailed explanation of these types see mailboxes.
| Type | Name | Description |
|---|---|---|
| 0 | User (standard) | Used when creating general-purpose subscriber mailboxes, such as for employees. |
| 1 | System | Designed for use in getting a series of discrete pieces of information from callers in a question-and-answer format. |
| 2 | Not implemented. | |
| 3 | Distribution | Auto-forwards a copy of every voice message received to all members of its internal distribution list. This list may include one or more mailboxes of any type that can receive messages, including other distribution mailboxes (but not including itself). |
| 4 | QA | Not implemented. |
| 5 | Room (guest) | Designed for hospitality-oriented systems, to be used in creating simplified mailboxes for guest rooms. |
| 6 | Group | Auto-forwards a copy of every voice message received to all checked-in members of its internal group list. |