Table of Contents
Analog DMG
PBX Configuration
Avaya ACM/Definity
- Enable Adjunct Supervision for each analog port connected to the DMG.
Mitel
- Enable System Option 22 (Last Party Clear: Dial Tone) for all analog Mitel ports connected to
the DMG.
DMG Configuration
- You must first add the DMG to your network. By default the DMG is configured for IP address 10.12.13.74.
- Default username is admin and the default password is IpodAdmin.
- Access to the DMG web administration may require the use of Internet Explorer with compatibility mode enabled.
The sections below correspond with the DMG menu items on the left of the configuration. Here you can see the default screen your presented with upon login.
IP
Set the IP setting sto match the network.
Mgmt Protocols
All fields should remain as default shown here.
Routing Table
All fields should remain as shown here.
VoIP Host Groups
In order to route calls to the DuVoice system the IP address must be entered under VoIP Host Groups.
- VoipGroup-1
Enter the IP address of the DuVoice system.
TDM
Analog
The DMG can be configured to integrate in two ways. The first is for the DMG to collect and interpret the integration then route the call to DuVoice system, the other is for the DMG to route the call to the DuVoice and once connected interpret the integration. The integration will operate best using option 1. If you find the integration is not operating correctly try option 2.
Option 1 - Preferred Method
- Loop Current Off Debounce(ms)
Set to 5000. - Auto-Answer Inbound TDM Calls (Type II CPID)
Set to Yes.
TDM > General
- Minimum Call Party Delay (ms)
Set to 2000. - Maximum call Party Delay (ms)
Set to 5000. You may need to increase this value depending on your integration. The value should be set as low as you can to reduce delays.
Option 2
- Loop Current Off Debounce(ms)
Set to 5000. - Auto-Answer Inbound TDM Calls (Type II CPID)
Set to No.
TDM > General
- Minimum Call Party Delay (ms)
Set to 0. - Maximum call Party Delay (ms)
Set to 0.
MWI Settings
Use these settings for either option one or two.
Turn MWI On FAC and Turn MWI Off FAC
Avaya Definity
- Set MWI values to:
- TURN MWI On FAC to *4
- TURN MWI Off FAC to #4
- Avaya ACM/Definity enable Adjunct Supervision for each analog port for the
DMG
Mitel
- Set MWI values to:
- TURN MWI On FAC to #21
- TURN MWI Off FAC to #22
- Enable COS Option 259 (Message Sending).
- Enable COS Option 216 (Data Security).
- Mitel dial tone - Enable System Option 22 (Last Party Clear: Dial Tone) for all
analog Mitel ports connected to the DMG
Other PBX’s
Set the codes to match your PBX settings.
CPID Parsing
These settings are for Avaya Definity. These values are from the configuration file available by Dialogic distributed in the firmware upgrade file. This is typically blank and must be configured on a per PBX basis. Prebuilt CPID files are available for import from http://duvoice.com/support/integration/dmg.
rule #00#\d(3-10)##
src_number 1
reason direct
rule #00#\d(3-10)#\d(3-10)#
src_number 1
dst_number 2
reason no-answer
rule #02#\d(3-10)#\d(3-10)#
src_number 1
dst_number 2
reason no-answer
rule #01#\d(1-2)##
reason trunk
rule #01#\d(1-2)
reason opening
rule #03##\d(3-10)#
dst_number 1
reason no-answer
rule #04##\d(1-2)#
reason trunk
VOIP
General
All fields should remain as default shown here.
Network Groups
All fields should remain as default shown here.
Media
- Voice Activity Detection
Set to off. Setting this value to off will reduce clipping during audio recordings on calls with low db levels.
Authentication
All fields should remain as default shown here.
DuVoice Configuration
- Set the extension number for each line to a matching number associated with an extension on the DMG.
- Set the hunt group field to the hunt group number assigned to the DMG extensions.
- Enter the IP address of the DMG as the PBX IP or DNS Name.
- All ports should be be set not to register.
- MWI method should be set to SIP.