Table of Contents

Digital DMG

DMG Configuration

The sections below correspond with the DMG menu items on the left of the configuration. Here you can see the default screen your presented with upon login.

IP

Set the IP settings to match the network.

?direct

Mgmt Protocols

All fields should remain as default shown here.

?direct

Routing Table

All fields should remain as shown here.

?direct

VoIP Host Groups

In order to route calls to the DuVoice system the IP address must be entered under VoIP Host Groups.

?direct

TDM

Digital

Choose the Digital integration you wish to emulate.

?direct

General

TDM > General

?direct

MWI Settings

Use these settings for either option one or two.

Turn MWI On FAC and Turn MWI Off FAC

Avaya Definity

DMG

Mitel

analog Mitel ports connected to the DMG

Other PBX’s

Set the codes to match your PBX settings.

You must set your PBX to send a dial tone at disconnect or loop current drop.

VOIP

General

All fields should remain as default shown here.

?direct

Network Groups

All fields should remain as default shown here.

Media

?direct

Authentication

All fields should remain as default shown here.

?direct

PBX Configuration

Avaya ACM/Definity

Station Programming

Digital set types must be set as 7434ND types

?direct

On page two of the Digital extension for the DMG you must disable the LWC reception then enable the LWC activation and enable the Display Client redirect.

Button Programming

1: call-appr 2: call-appr 9: lwc-store 10: lwc-cancel

Meridian

For each of the ports connected to the DMG configure them as show below (LD 11).

TN
TYPE 2616
CDEN 8D
CUST 0
FDN
TGAR 0
LDN NO
NCOS 7
RNPG 0
SCI 0
SSU
CLS FBD, WTA, MTD, FNA, HTA, ADD, HFD, MWA, CNDA, CPFD, CPTD
HUNT XXXX
LHK 0
KEY 00 SCR YYYY (Call Appearance)
07 PROGRAM
13 MIK (Message Indication)
14 MCK Message Cancellation)
15 TRN (Transfer)

DuVoice Configuration

Once the DuVoice software is installed you will be prompted to complete the setup wizard. Upon finishing the wizard, the DuVoice software will be configured for basic integration with the Dialogic Gateway.

PBX Template

Select the PBX Integration template

MWI Method

MWI method should be set to SIP.

PBX IP Address

Enter the IP address of the DMG as the PBX IP or DNS Name

Port Numbering

Set the hunt group field to the hunt group number assigned to the DMG extensions.