Record Main Greetings

The generic main greetings for both day and night are the same basic recording: You have reached the DuVoice automated attendant system. Please dial the extension number now, or hold for assistance.

You will probably want to re-record them both to better fit the needs of your business. Also, by having different recordings for the greetings it will be easier to test whether the Day Schedule scheduled event template is being processed correctly. Be sure to include any single digit action (SDA) options that you want callers to know about

Record the Main Greeting

  1. Call into the main greeting and press *
  2. Once you are promoted for the mailbox number, press 991
  3. Enter the password (default is 1234).
  4. Press 4 for the greetings menu.
  5. Press 3 to change mailbox greetings.
  6. Press 1 to re-record mailbox greetings.
  7. Press 3 for the Night greeting.
  8. Press 2 to delete and re-record the greeting.
  9. Record your greeting; press # when done.
  10. Press 1 to accept the greeting.