Inventory Status Interface

The Inventory Status Interface (ISI) is a telephony interface designed to allow users to report item and quantity information to one or more remote servers. Although the original conception was to provide a method for a hotel's housekeeping staff to report usage of items from the guest room minibar, the interface has been designed to allow for any type of inventory reporting a user may require.

This dialog is used to configure both the telephony interface and how to communicate with the remote server(s) or PMS.

User Interface Settings

These settings configure how the telephony user interface operates.

Setting	Description
Require user id	Check this box to prompt for a user ID at the start of the call. If this option is disabled, the system will not ask for a password either.
Require password	Check this box to require a valid password after prompting for the user ID. If the Require user id setting is disabled, the system will never ask for a password, even if this setting is enabled.
Block checked out postings	Check this box if you want the system to block the housekeeping staff from posting minibar charges in checked-out rooms.
Allow zero quantity	Defaults to force client to enter a value greater than 0. Checking this field allows them to enter a quantity of 0 or skip entry.
Use custom room list.	If checked the Administrator must add individual rooms to the Inventory Web Interface. Default is unchecked which uses the list of guest mailboxes.
Enable data entry for multiple rooms	Check this box if you want the telephony interface to allow data entry for more than one room in the same call. Default is `disabled`.
Room number source	Use the selection box to select how the room number is determined. *Ask Caller* – Always ask the caller for the room number. *Use Calling Party* – Use the calling party (caller ID) as received from the PBX. If the calling party information was not provided, the system will ask the caller instead. *Use Called Party* – Use the called party as received from the PBX. If the called party information was not provided, the system will ask the caller instead.

Global Settings

This section lists server-side settings that are global across all servers.

Setting	Description
Post Delay (seconds)	Set the amount time after a change is sent to the ISI before it is posted to all configured servers. Value is in seconds. Range is 10 to 999 seconds. Default is `60` seconds.

Per-Server Settings

Use the selection box to choose one of five servers to configure, then configure the remaining settings for the selected server.

Setting	Description
Enabled	Check this box to enable the selected server.
Protocol	Select the protocol to use for the selected server. *HTTP POST JAZZ* – Perform an HTTP Post with the content being XML. This was originally called DuVoice Version 1.00. This is the default setting. *HTTP POST JSON* – Perform an HTTP Post with the content being JSON. *HTTP POST FORM* – Perform an HTTP Form Post. *Comtrol* – Choose this option if you are using a Comtrol device. *Opera Minibar* – Choose this option if you are sending the minibar data through the PMS link to an Opera PMS and you want to use the Minibar message type. *Opera Direct Charge* – Choose this option if you are sending the minibar data through the PMS link to an Opera PMS and you want to use the Direct Charge message type.
IP address or name	Enter a valid URL address or server name for the remote server. Examples: http://192.168.25.122/ivr/isi or https://192.168.25.122/ivr/isi
TCP/IP port	Enter the TCP address to use to connect with the remote server. Only used when connecting to Opera.
Username	Optional username in order to support basic security.
Password	Optional password in order to support basic security.
Retry interval	Enter the number of seconds to wait after failing to connect to the remote server before making another attempt. The default value is `60` seconds.
Maximum attempts	Enter the maximum number of times to attempt connecting to the remote server before logging a failure. The default value is `30` attempts.

If the protocol is set to either Comtrol, Opera Minibar or Opera Direct Charge, all fields in the Server Settings box except Enabled and Protocol will be grayed-out and ignored.

In the case of Comtrol, the data is routed through the Comtrol connector so all further configuration must be done on the Comtrol connector page.

For the two Opera protocols, the data is routed through the hospitality server so that it gets sent to the Opera PMS over the PMS Link.