Language

Some Property Management System (PMS) protocols have the ability to specify the guest language preference either as part of the check in message packet and/or via a separate update message packet. Each such protocol may identify supported languages using a different scheme. Some use a one or two letter code, such as E or EA for American English. Others use a one- or two-digit numeric code, such as 1 or 01 for English and 2 or 02 for Spanish. The same is true for some PBX protocols.

In order to properly communicate with the PMS and/or PBX, the 7.00 needs to be able to translate between its own internal representation of a language and the code used by the remote system. The table displayed on the Language tab is used for that purpose.

The table consists of three columns: Language, PMS Value and PBX Value. The Language column lists the currently-installed languages by name; the PMS Value column lists the codes used by the PMS to identify each given language; and the PBX Value column likewise lists the codes used by the PBX.

If you change the PMS or PBX protocol in use, then you may need to change these values appropriately. To do so, left-click the mouse pointer in the appropriate space provided in the PMS Value (or PBX Value) column and type in the character(s) used by the PMS (or PBX) to identify each language. It is not necessary to include leading or trailing spaces, but leading zeros should be included.

When finished, click OK or Apply to save your changes.