Kandy

Used to send PMS data to the Kandy PBX. User accounts should be configured to use the mailbox number associated on the DuVoice. The interface will attempt to match the User ID to a mailbox on a cache refresh. If it cannot find a mailbox number which matches it will attempt to use the Number associated with the user.

For Message Waiting see Direct To Phone configuration.

Link Type	Protocol Used	Log File Prefix	Features Supported
TCP Client	HTTPS	Kandy	Name Change, Call permissions

Configuration

The settings are grouped into two categories: Network and Scheduling. Configure the settings as needed and then click OK to save your changes and close the dialog. Or click Cancel to discard any changes and close the dialog.

Network Settings

Setting	Default	Description
API base URL	Blank	Enter the URL to post information to.
X-User-ID	Blank	Portal user ID for which API requests will be processed.
Password	Blank	User password.
X-User-Token	Blank	This is the unique token generated by the portal for each user to send API requests to. The user token will be regenerated on each password change.
X-Group-ID	Blank	Portal customer the user belongs to.
X-HMAC	Blank	Used for Hmac authentication.
Use NONCE	Disabled	Use NONCE authentication. This is not a setting a customer can control and is only available to some Ribbon customers. Contact Ribbon if your account requires it.

Scheduling

Setting	Default	Description
Retries	3	Number of times to resend a post that is rejected or otherwise fails. Default is 3 retries (for a total of four attempts).
Interval (seconds)	60	Enter the number of seconds to wait between retries.
Refresh cache	60	Number of minutes between refreshing cache of extensions. Always performed on startup.

Other

Field	Description
Enable debug	All communication packets will be logged. WARNING: This will make very large log files and should only be used during testing. The system doesn't need to be shutdown for this to take effect.