The Emergency Alert System (EAS) monitors call traffic and identify all calls made to 911 in real time.

• Unlimited number of PBXs can be monitored.
• Unlimited number of stations to alert.
• Unlimited number of emergency numbers (non-SNMP only).
• Email notification.
• Automated call out.
• Voice message notification.
• Pager notification.
• Slack notification.
• Email templates per-language.
• Optional custom email templates per-mailbox.
• Optional custom email templates per-alert number.

• IP Office 3.0 or above.
• CTI Pro license for each IP Office, unless using SNMP.
• DuVoice EAS feature on license.
• SMTP Server for email alerts.
• One or more channels of voice for call outs.

• Asterisk AMI Call monitor

• 3rd Party sending alerts via REST API.

The emergency alert system logs all numbers and actions, via Trace Display, either in the IP Office EAS server log (file prefix: IPOEAS) if you are using DevLink or in the SNMP EAS log (file prefix: SNMPEAS) if you are using SNMP.

• Add a normal extension to the Alert Numbers list (and remove 911) to test alerts. When you are satisfied everything is working you may remove the test number and re-add 911.
• If using email alerts, test your SMTP before attempting an email alert.
• If using voice alerts and/or email alerts, add an email address to the mailbox and a message delivery event. Then use DV2000 Manager to send this mailbox a message. VeMail will send the message to the recipient, verifying both email and voice notification.