Sendlog is a command line application which will automatically send the most recent log files and others to a special FTP folder available to all Development and Tech Support. It is designed by default to send the files which Development or Tech Support would need my just double-clicking the application with no user input. This makes it convenient for Tech Support to instruct a customer to run the application themselves. It is however discouraged to train techs to run it as it could easily fill up our FTP storage with files that we don’t want or need.
When run, the application compresses all the log files and other files requested into a single zip file named using the machines license and the current date and time, example 10000-201103161554.zip.
Notes
| Argument | Description |
|---|---|
| -? or -h | Display options and program information. |
| -manual | Manual mode. Zip file will be created, but not posted to DuVoice. For cases when FTP is not available from the site but other means of transfer are. File will be created on the desktop. Note: Older versions this file was place in the root of c: |
| -path | Send the specified file or folder along with all the log files. |
Just execute the sendlog application. All defaults will be set correctly for technical support to receive the best information. sendlog
sendlog -path c:\duvoice\temp