Table of Contents
Details
This page allows you to configure the server's connection to the PBX and to enable or disable the server.
Server Settings
Settings include:
| Setting | Default | Description |
|---|---|---|
| Enabled | disabled | Check this box to enable the server. If either the IP address or the password is blank, this will automatically be set to disabled (unchecked) when you click OK to save. |
| PBX | None | Choose the PBX interface. Options Avaya IP Office DevLink (CTI Pro license required). Avaya IP Office SNMP REST API for third party. Alerts generated by DV2000 for another source. Asterisk AMI Call monitor. |
| Description | (blank) | Enter a descriptive name for this server. This field helps with logging and reporting. Optional. |
| PBX DNS Name or IP | (blank) | Enter the DNS name or the IP address for the PBX. For all types except DevLink this field should be left blank unless you wish to filter events by IP address. Entering an IP address will prevent events from other IP addresses from triggering this configuration. |
| Port | (blank) | Port number if required. Default for Asterisk is 5038. |
| Username | (blank) | Username to login to server with if required. |
| Password | (blank) | Enter the password required if required. |
Duplicate Protection
These settings allow you to temporarily block alerts from the same extension for a specified number of seconds after an emergency number is dialed.
For example, if extension 1101 dials 911, an alert will be sent. If they hang up and then redial 911 again 10 seconds later and then again 5 minutes after that, that would normally generate a second and then a third alert. However, if this setting is set to 30 seconds, the second alert would be blocked while the third would be sent (since it occurred more than 30 seconds after the first alert).
Duplicate protection is needed because regardless of how many IP500's are connected to a Server Edition, they all act independent of each other and the IP Office doesn't generate unique call id's. If for example a call occurs on an IP500 with no trunks the call is typically forwarded to the Server Edition or another IP500 which does. Monitoring both PBX's will show that the same extension dialed an emergency number more than once without duplicate protection.
Care should be taken with duplicate protection. Using duplicate protection could exclude actual emergency number calls if configured improperly.
| Setting | Default | Description |
|---|---|---|
| Duplicate Protection | 0 | Enter the length of time, in seconds, to block additional alerts from the same extension after sending the initial alert. Set to 0 to disable this feature and allow every call to generate an alert. |
| Block per-number | disabled | If enabled, then the temporary blocking only applies if the extension calls the same emergency number; calls to other emergency numbers will still generate alerts. If disabled, then the temporary blocking applies regardless of which emergency number is dialed. |
| Block per-pbx | disabled | If enabled, then duplicate protection is only per-pbx rather than all PBX's being monitored. |