DV2000 Manager

Manager is used to modify almost all configuration settings. The utility can be accessed by clicking on the Start button and then selecting All Programs | DV2000 | Manager.

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User Interface

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File

View

OptionDescription
InformationSystem information including, features and the ability to update an existing license.
ServersView the names and status of all the servers managed by the DV2000.
LinesView the telephony lines configured and their current activity.

System

OptionDescription
ServiceManage the DV2000 service and the servers managed by it.
ProfilesConfigure PBX connections, line access and outdial translations.
TenantsConfigure tenant settings, such as the auto attendant mailbox, operator extension and name formatting.
AccountsManage system passwords and user accounts.
LanguagesConfigure global language settings, such as date and time formats and the default language.
VeMailConfigure system wide email delivery.
AlertsConfigure email alerts based on system events, such as startup and shutdown.
EventsConfigure system events, such as when to purge expired messages.

Telephony

OptionDescription
SettingsConfigure all the telephony lines.
Call RoutingConfigure how calls are routed or processed based on the caller ID, called ID, or SIP information.
IntegrationsConfigure PBX integration.

Mailbox

OptionDescription
ManagementAdd, Delete and Edit mailboxes.
Class of ServiceAdd, Delete and Edit Class of Service.
Single Digit ActionsAdd, Delete and Edit Single Digit Action templates.
Call HandlingManage call handling options.

Features

OptionDescription
ConnectorsConfigure connections to 3rd party interfaces.
Emergency AlertConfigure the Emergency Alert service. Requires EAS feature.
Guest DIDConfigure guest DID assignment feature.
HospitalityConfigure hospitality settings, including PMS link settings. Requires PMS feature.
Inventory ServerConfigure the Inventory Status Interface (ISI) server.

This option is only displayed if your system is licensed for the ISI IVR application.
Room Status ServerConfigure the Room Status Interface (RSI) server.

This option is only displayed if your system is licensed for the RSI IVR application.