Telephony
This page allows you to set the passwords used when logging into the administrator telephony interface.
The following passwords can be configured from this page:
| Option | Default | Description |
|---|---|---|
| Administration - Basic | 8000 | Change the password required to access the basic administration menu (via phone). At this level, the user can: - Record QA greetings. |
| Administration - Advanced | 8500 | Change the password required to access the advanced administration menu (via phone). At this level, the user can: - Record QA greetings - Record system prompts - Configure the Dealer Locator IVR (if it is licensed) |
| Administration - Expert | 8899 | Change the password required to access the expert (full) administration menu (via phone). At this level, the user can: - Record QA greetings - Record system prompts - Configure the Dealer Locator IVR (if it is licensed) - Create, edit and delete mailboxes. |
| Hospitality - Basic | 7000 | Change the password required to access the basic hospitality administration menu (via phone). At this level, the user can: - Schedule wakeup calls. |
| Hospitality - Advanced | 7500 | Change the password required to access the advanced hospitality administration menu (via phone). At this level, the user can: - Schedule wakeup calls - Re-record hospitality prompts. |
| Hospitality - Expert | 7890 | Change the password required to access the expert (full) hospitality administration menu (via phone). At this level, the user can: - Schedule wakeup calls - Re-record hospitality prompts - Manually check-in, check-out and move rooms. |
When you click on the button for any of these settings, the system will display the Change Password dialog, as shown below:
Enter the new password in the New password box, then re-enter it in the Verify password box. Your entries will be masked; every character you enter will appear in the boxes as an asterisk.
Click OK to save the new password. If your entries in the two boxes do not match, the system will warn you about it and require you to re-renter them. Also, for any of the six telephony passwords, if the password you entered is already in use for one of the other access levels then you will be required to choose a different password. All six telephony passwords must be unique.
Click Cancel to discard your changes and retain the existing password.