Software
Does the DuVoice solution include all hardware
Whether using the analog or SIP integration, DuVoice is available as a turnkey solution that included PC and, in the case of the analog solution, analog voice boards. For SIP applications, DuVoice is also available as a software only solution that you can install on a PC or Server on the same network as the PBX.
Prompts are not playing with AntiVirus Loaded
Check that you have not enabled .WAV files to be blocked under Mcfree Access Protection Properties. The system uses .WAV files for all it’s prompts and messages.