• DuVoice 6.01 or above.
• Lan connection.
• Internet connection.
• SNAPsolution v38 or greater
• Endpoints v38 or greater for provisioning of VTech hospitality phones
• Dial translations leading to the user must be “To User” type not “To User Residential” (Enhanced Voicemail enabled)

• PBX plays it's own prompts during a transfer.

Each DuVoice system will require a Client ID and Secret, create a Client ID and Secret for the DuVoice system with these directions.

Create the domain for the hotel as any other domain.

The DuVoice system needs a user to register and access the API.

1. Create a user with the following properties
   • Office Manager Scope.
   • Ensure “Add Phone Extension” is checked.
2. After creating the user
   • Edit the user.
   • Go to the Phones tab.
   • Edit the device.
   • Copy down the values from the “Settings” box.

In the domain dial translation table, create a rule like follows (leave other fields default):

This step is only needed when call accounting is being used. The call accounting software will reside on the DuVoice system, a port forward from the firewall will be needed to allow for uploading CDR records to the DuVoice system on the LAN.

In Core Admin UI go to System > CDR Export > CDR Schedule, Complete the following fields.

1. Click Create to make the new export schedule.
2. Edit the schedule you just created and set the Next Run Time for the time and date it should start running.

Hotels commonly want notification when and from which room an emergency (911) call was placed. See this document for information how to set up emergency notification.

Choose Other \ SIP Enabled PBX

All these setting must be supplied by Netsapiens.

Regardless of the number of lines the DuVoice is configured for only a single line registers and all extension fields should match. For line one only, enter the extension, account, and password to the line with register with.