Hilton OnQ

DuVoice services must be shutdown before updating the DuVoice configuration.

Open 'Manager' or 'System Configuration' application.
Click 'features' drop down menu.
Click on 'hospitality'.
Click on the server you wish to edit, or click add if there are no servers.

PMS Tab

Please note: Anything listed as 'N/A' isn't relevant to this type of integration. Anything listed as 'PMS-dependent' is information that must be acquired from the PMS vendor on a per-site basis.

Link

Link Type	Serial
PMS/Protocol	Hilton OnQ
Idle Timeout	0

Serial

COM port	PMS-Dependent
Baud Rate	PMS-Dependent
Data Bits	PMS-Dependent
Stop Bits	PMS-Dependent
Parity	PMS-Dependent
Data Tap	PMS-Dependent

Network

Server address	N/A
TCP port	N/A

Auto-Create

Enable auto-create	N/A
Assign to tenant	N/A

Overrides

ACK Delay Timer	0
Enable ACK over TCP	N/A
Enable checksum	Checked
Always ACK ENQ	Checked
Send ENQ	Checked
Poll interval	60
Request DB swap	Checked
Forward wakeup data	Unchecked
Serial over TCP	N/A
Use name for password	Unchecked
Unique guest ID	N/A
Enable Opera DID	N/A
Enable Opera GF/GT name fields	N/A
Ignore NAM1 (Mitel)	N/A
MWI for non-rooms	N/A

Move Fix

Enabled	N/A
Move Fix type	N/A

FIAS/OIAS Post Simple Fields

Sales Outlet (for minibar posting)	N/A
Sales Outlet (for call charge posting)	N/A
Workstation	N/A
Post non-room call charges	N/A