VeMail
This page allows you to configure custom VeMail settings for a tenant. To do so, check the Enable VeMail check box as shown below. If this box is not checked, the system will default to the global VeMail settings instead.
When processing VeMail notifications for a mailbox, the voice server first checks if the Enable VeMail setting for the tenant is enabled. If it is, these settings will be used. If it is not, the global settings are used instead. The two settings are never mixed.
Enable Reply-to-Delete
The reply-to-delete feature allows the subscriber to delete the original voice mail message by replying to the VeMail message using the email client. This option requires a valid POP3 account on your mail server, and the account's address must match the Reply-To-Address listed in the SMTP settings.
To enable reply-to-delete, check the box; to disable it, uncheck the box. When this option is disabled, the POP3 settings will be grayed-out so that you cannot change them (because they are not relevant unless reply-to-delete is enabled).
SMTP Settings
In order to send VeMail messages, the system requires valid SMTP settings.
| Setting | Default | Description |
|---|---|---|
| Server Name or IP Address | (blank) | Name or IP address of the SMTP server. |
| Reply-To Address | (blank) | Valid email address that the DV2000 may place in the From: line of each VeMail message. |
| Port | 25 | Port number used for SMTP. |
| SSL/TLS | disabled | Check this box if your email server requires the use of SSL/TLS to provide a secure, encrypted connection when you are sending email using SMTP. |
| Use Anonymous Logon | disabled | Check this box to use anonymous SMTP logon (this will disable the User Name, Password and Confirm Password fields as they aren't relevant for anonymous SMTP). |
| User Name | (blank) | Username for the valid SMTP account assigned to the DV2000 (if using secure logon). |
| Password | (blank) | Password assigned to the account specified in the User Name field (if using secure logon). |
POP3 Settings
The POP3 settings are only valid if reply-to-delete is enabled. When reply-to-delete is enabled, all POP3 settings must be entered; there is no anonymous POP3 option.
| Setting | Default | Description |
|---|---|---|
| Server Name or IP Address | (blank) | Name or IP address of the POP3 server. |
| Port | 25 | Port number used for POP3. |
| SSL/TLS | disabled | Check this box if your email server requires the use of SSL/TLS to provide a secure, encrypted connection when you are receiving email using POP3. |
| User Name | (blank) | Username for the valid POP3 account assigned to the DV2000. Make sure this account is mapped to the email address you specified as the Reply-To Address in the SMTP settings. |
| Password | (blank) | Password assigned to the account specified in the User Name field. |
Other Settings
The remaining settings control the timing of when messages are sent and, if relevant, how frequently to check for incoming messages.
| Setting | Default | Description |
|---|---|---|
| Check for new every… | 60 sec. | Indicates how frequently the system will check for incoming messages if the Reply-to-delete feature is enabled. |
| Send retries | 10 times | Indicates how many times the system will retry if the attempt to send a message fails. |
| Failed retry delay | 5 min. | Indicates how long the system will wait after a failed send attempt before trying again. |