IP Office Upgrade to v11.0 from v10.0 and Below
IPO v11 Documentation
Complete integration documentation for additional reference, here.
Post Upgrade Changes
SIP Integration
Depending on existing settings, the SIP integration may stop working. This is generally due to the DuVoice system failing to register to the created IP Office extensions.
IP Office Configuration
On the IP Office, create passwords for the DuVoice extensions.
Extension
| Setting | Description |
|---|---|
| Base Extension | Enter an extension number for the DuVoice line. |
| Phone Password | Enter the password to be used to login as this extension. |
DuVoice Configuration
Telephony Settings
PBX tab
- Add 'ipoffice' within the realm field.
Lines tab
- Copy the DuVoice 'extension' numbers to the 'account' fields within Telephony configuration.
- Add the same passwords created within IP Office DuVoice extensions to the lines configuration within Telephony configuration.
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