IP Office Upgrade to v12.0 from v11.0 and Above
IPO v12 Documentation
Complete integration documentation for additional reference, here.
Post Upgrade Changes
PBX Link
Depending on existing settings, the PBX link integration may stop working. The PBX link is what DuVoice uses to forward name and COS updates to the IP Office. We'll need to change Change TLS to 1.0 (from 1.2).
IP Office Configuration
Services and System Settings
Services Section
| Setting | Description |
|---|---|
| Service Security Level | Select Unsecure + Secure. |
| Security Access Source | Select Server Edition Manager for Server Edition and Unrestricted for IP500. |
System Section
| Setting | Description |
|---|---|
| DevLink | Check this box for EAS support. |
| Minimum Protocol Version | Select TLS 1.0 from the Drop down menu (Option was added in IPO v11.1) |
Note: If your organization prevents changing the TLS level to 1.0 for security reasons, it can be added manually. Avaya distributes the required DLL files need for TLS 1.2 along with Avaya IP Office Manager. Refer to 'For IP Office v12.1' section above for more details regarding this procedure.
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