Miscellaneous
This section lists a variety of actions that do not fit into the other categories.
Any choice listed here that does not appear in the selection box can be typed in manually.
The table below provides a brief overview of each action, listing the action, an example, and a brief description. More detailed descriptions are provided in the sections that follow.
| Action | Example(s) | Description |
|---|---|---|
| (leave it blank) | Same as Invalid. | |
| Default | Default | Stops playback of the greeting and invokes the No Input action. |
| Disconnect | Disconnect | Ends the call and hangs up. |
| Invalid | Invalid | Prevents dialing the digit as a single-digit entry. Dialing it as the first digit in an extension number is allowed, if the SD box is not checked. |
| Say Time | Say Time | Plays the time and date for the caller, then disconnects. |
| Schedule Wakeup | Schedule Wakeup | If the caller ID matches a guest mailbox, the caller is guided through scheduling a wakeup call. |
(Leave it blank) / Invalid
Both of these options behave the same way; the Invalid option was added simply as a way to make it more explicitly clear that single-digit entry is not valid for the given DTMF digit. The digit may be pressed as the first digit in an extension number (unless the SD checkbox is checked), but if the caller only enters the one digit, the system will state that that option is invalid and then replay the greeting.
Default
The Default option causes the greeting playback to stop and the action assigned to the No Input SDA event to be invoked.
This differs from the Skip Greeting and Take Message options in that those options do not perform the action assigned to No Input but instead go directly to playing the beep and recording a message (they are, therefore, meant for SDA menus assigned to mailboxes that can take messages).
Disconnect
The Disconnect option will simply hang up the call.
Say Time
The Say Time option will say the time, then the date, and then end the call.
Schedule Wakeup
The Schedule Wakeup option will take the caller ID, process it through the translation table if relevant, and use that as the mailbox number for which to schedule a wakeup call.
If the caller ID matches a guest mailbox, the caller is allowed to schedule and/or cancel wakeup calls. However, if it does not match a guest mailbox, the system will say that that mailbox does not exist and then transfer the call to the operator.