Cisco
The DuVoice 7.00 can link to a Cisco Unified Communications Manager PBX (CUCM) using a TCP connection where the PBX is the server. This link uses the protocol and features listed in the table below:
| Link Type | Protocol Used | Log File Prefix | Features Supported |
|---|---|---|---|
| TCP Client | Cisco AXL interface | CISCO | Name Change, Set user rights group (phone COS), DND |
This page is used to configure the 7.00's link to the PBX.
The settings are grouped into three categories: Network, Scheduling and Optional. Configure the settings as needed and then click OK to save your changes and close the dialog. Or click Cancel to discard any changes and close the dialog.
Network Settings
| Setting | Default | Description |
|---|---|---|
| IP or DNS Name | (blank) | Enter the IP address or domain name of the PBX. |
| PBX Version | 11 | Select the version number of your CUCM. Supported versions are 6, 8, and 11. |
| User | (blank) | Enter the user ID of the account you created in the CUCM for this link. |
| Password | (blank) | Enter the password of the account you created in the CUCM for this link. |
| TCP Port number | 8443 | Must be set to 8443 unless you have changed it in the Cisco administration. |
| DND Forward all to Operator | Disabled | If checked: When DND is set for a subscriber mailbox, the system will set 'forward all' to the extension of the operator that belongs to the same tenant as the mailbox. When DND is turned off, the 'forward all' feature is disabled on the PBX. |
Scheduling
| Setting | Default | Description |
|---|---|---|
| Retries | 3 | Number of times to retry sending a change request to the PBX if the first attempt fails for some reason. Default is 3 retries (for a total of four attempts). |
| Interval (seconds) | 60 | Enter the number of seconds to wait between attempts to send a change request if the PBX does not respond. |
Optional
| Setting | Default | Description |
|---|---|---|
| Information URL | (blank) | Enter the URL of the server from which the phone retrieves help text when the guest presses the information button or question mark button. Leave blank to use the default setting on the PBX. |
| Directory URL | (blank) | Enter the URL of the server from which the phone retrieves directory information. Leave blank to use the default setting on the PBX. |
| Services URL | (blank) | Enter the URL of the server the phone contacts when the guest presses the Services button. Leave blank to use the default setting on the PBX. |
| Authentication Server URL | (blank) | Enter the URL that the phone uses to verify requests made to the phone web server. Leave blank to use the default setting on the PBX. |
| Message URL | (blank) | Enter the URL for the message server, which the phone contacts when the guest presses the Messages button. Leave blank to use the default setting on the PBX. |
| Idle URL | (blank) | Enter the URL of the server from which the phone retrieves the information to display when the phone has been idle for the length of time specified in the Idle Timer Occupied or Idle Timer Unoccupied setting (as determined by room status). Leave blank to use the default setting on the PBX. |
| Idle Occupied timer (seconds) | 0 | Enter the length of time, in seconds, the phone in an occupied room should be idle before the phone queries the server specified in the Idle URL setting to update the display. Set to 0 to disable. |
| Idle Vacant timer (seconds) | 0 | Enter the length of time, in seconds, the phone in an unoccupied room should be idle before the phone queries the server specified in the Idle URL setting to update the display. Set to 0 to disable. |
| URL Group | Secure | Select which group of URLs to update, Secure or Standard. Secure URLs must use HTTPS (SSL) while Standard URLs use regular HTTP. |
Other
| Setting | Default | Description |
|---|---|---|
| Enable debug | Unchecked | All communications packets will be logged. WARNING: This will make very large log files. |