Kandy
Used to send PMS data to the Kandy PBX. User accounts should be configured to use the mailbox number associated on the DuVoice. The interface will attempt to match the User ID to a mailbox on a cache refresh. If it cannot find a mailbox number which matches it will attempt to use the Number associated with the user.
For Message Waiting see Direct To Phone configuration.
| Link Type | Protocol Used | Log File Prefix | Features Supported |
|---|---|---|---|
| TCP Client | HTTPS | Kandy | Name Change, Call permissions |
Configuration
The settings are grouped into two categories: Network and Scheduling. Configure the settings as needed and then click OK to save your changes and close the dialog. Or click Cancel to discard any changes and close the dialog.
Network Settings
| Setting | Default | Description |
|---|---|---|
| API base URL | Blank | Enter the URL to post information to. |
| X-User-ID | Blank | Portal user ID for which API requests will be processed. |
| Password | Blank | User password. |
| X-User-Token | Blank | This is the unique token generated by the portal for each user to send API requests to. The user token will be regenerated on each password change. |
| X-Group-ID | Blank | Portal customer the user belongs to. |
| X-HMAC | Blank | Used for Hmac authentication. |
| Use NONCE | Disabled | Use NONCE authentication. This is not a setting a customer can control and is only available to some Ribbon customers. Contact Ribbon if your account requires it. |
Scheduling
| Setting | Default | Description |
|---|---|---|
| Retries | 3 | Number of times to resend a post that is rejected or otherwise fails. Default is 3 retries (for a total of four attempts). |
| Interval (seconds) | 60 | Enter the number of seconds to wait between retries. |
| Refresh cache | 60 | Number of minutes between refreshing cache of extensions. Always performed on startup. |
Other
| Field | Description |
|---|---|
| Enable debug | All communication packets will be logged. WARNING: This will make very large log files and should only be used during testing. The system doesn't need to be shutdown for this to take effect. |