Security Software

  • It is not recommended to run Security or Anti-Virus Software on the server running the DuVoice software.
    • Often portions of the DuVoice installation are falsely quarantined.
      • This can lead to data corruption and service instability.
  • If Anti-Virus Software is required, it is recommended that it be installed after the DuVoice software has installed, and functionality has been tested and confirmed working as intended.
  • The following directories contain multiple .EXE files that must be fully excluded from Real Time scanning.
    • C:\OEM
    • C:\Program Files (x86)\DuVoice DV2000
    • C:\Program Files (x86)\DuVoice RTStatus
    • C:\vmbackup
    • C:\vs
    • C:\Program Files\dvmongodb
  • Last modified: 2026/03/02 09:53
  • by jh