Restart DuVoice Services
In normal operation, rebooting DuVoice services is not recommended, as it could lead to service interruption.
So, there are a few exceptions as to why you would want to do this, not limited to:
- It was recommended by a DuVoice support technician.
- There is a service or connection issue being diagnosed.
- You're modifying the system's configuration.
Find and Open Activity Monitor
Normally, there should be a shortcut on the desktop.
However, here are some instructions in case there isn't:
- Navigate to the start menu.
- Then if you're on Windows 11, click 'all'.
- Open the “DV2000” folder.
- Then click the “Activity Monitor” application.
Shutdown Services
- Click on the ‘service’ drop-down menu option.
- Within that drop-down, click ‘shutdown’.
- Wait until the orb in the bottom left of the activity monitor application turns red and says ‘shutdown’.
Start Services
- Click on the ‘service’ drop-down menu option.
- Within that drop-down, click ‘start’.
- Wait until the orb in the bottom left of the activity monitor application turns green and says ‘running’.
- Note: as the services show up on activity monitor, it could take a few minutes after it says 'running' for DuVoice services to be functioning as intended.