Kickoff Call

This is so all parties can get on the same page about the installation and clear up any questions or concerns.

(No system programming will be done during this time).

• DuVoice Technician.
• Installation Point-of-contact.

• DuVoice technician will:
  • Send a welcome email to point-of-contact containing link to schedule kickoff call.

• Point-of-contact will:
  • Read any documents sent from the DuVoice technician.
  • Use the YouCanBookMe link to schedule the kickoff call.
  • Add any other needed members to the meeting.

• All parties will:
  • Ask any questions for the DuVoice technician.
  • Discuss cutover approach.
    • We would want to test during cutover before considering this a 'production'solution.
  • Discuss system implementation for the new interface.
    • Are we using serial, TCP/IP, or perhaps something else, for the connection?

• DuVoice technician will:
  • Send follow up email.
    • Include a YouCanBookMe link for scheduling the next meeting.
    • Include any required documentation if needed.
      • PMS integration documentation.

• Point-of-contact will:
  • Read the email sent from DuVoice technician.
    • Use the YouCanBookMe link to schedule the next meeting.
    • Add any other needed members to the meeting.