Scope of Work

Please review these requirements as they are essential for any installation.

All parties will: attend meetings as described in more detail below.

If any participants are missing, the meeting must be rescheduled.

If you bought server hardware (a DuVoice NANO) from DuVoice feel free to ignore this portion.

• Hardware requirements, located here.

• Virtual Machine (VM) requirements, located here.

The site is responsible for making sure the DuVoice technician has remote access to the DuVoice server.

More information on remote access details located here.

The site is reponsible for ensuring network parameters are met.

More information on those details located here.

This list is not all-encompassing, for additional details, please navigate using the links under the specific steps below:

• Get DuVoice services installed.
• Get PBX-DuVoice telephony integration configured.
• Get PBX-DuVoice hospitality integration configured.
• Get mailbox list for DuVoice server configured.
• Add optional features for DuVoice added.
• Test PBX-DuVoice integration.
• Get PMS-DuVoice hospitality integration configured.
• Test PMS-DuVoice integration.

There are three different meetings split into these steps for every new installation:

In depth information regarding the kickoff call meeting, located here.

During this meeting, we'll want all parties to get on the same page about the installation.

In depth information regarding the PBX integration meeting, located here.

During this meeting we'll get the DuVoice services installed, licensed, configured, and ready onto the new DuVoice server.

Then get the PBX telephony and hospitality functions integrated with DuVoice services, and test.

In depth information regarding the PMS integration meeting, located here.

During this meeting, we'll get the PMS hospitality functions integrated with DuVoice services, and test.